Policies

1. Arrive five minutes prior to the start of your class.
2. Wear appropriate attire:
   • For girls: Gymnastics leotards with leggings or shorts (no socks or jewelry). Hair should be tied or braided and kept away from the face using an elastic hair band.
   • For boys: Shorts and a fitted t-shirt.
3. Attend the class you registered for at the designated day and time.
4. Ensure you perform all skills correctly, taking your time to do so.
5. Maintain a quiet demeanor and listen attentively when the coach provides instructions or corrections.
6. Be ready for your turn during activities.
7. Exhibit excellent behavior at all times.
8. Seek permission before leaving the gym and return promptly to your assigned group.
9. Exercise caution when moving between different stations and follow the coach’s guidance.
10. Only coaches are authorized to provide spotting assistance for skills.
11. Do not bring food or drinks into the gym.
12. Store all personal belongings in the designated areas.

1. Ensure punctual drop-off and pick-up of your children from the lobby; children should not walk to the parking area unaccompanied.
2. While classes are in session, please remain in the waiting area.
3. If you anticipate being delayed when picking up your child, please notify us in advance.
4. You will receive invitations to enter the gym during Parent’s Week or whenever a coach requires your presence and assistance.
5. Photography is permitted exclusively during Parent’s Week.
6. Siblings or guests are not allowed to participate in classes for which they are not registered. Please arrange appropriate care and supervision for them.

1. Payment of fees in full for the term must be settled before the start of classes, even if the participant does not attend a class, or is late for the class that has been booked: the class fee pays for a class spot, regardless of personal attendance.
2. Classes are non-transferable to the following term (may be transferred to siblings during the same term), and fees paid are non-refundable.
3. There are no refunds, no discounts, and no credits for lateness, absence or cancelled classes due to personal reasons, including holidays, vacations, illness, weather, force majeure, or any other circumstance.
4. The class will be considered used if the participant is a no-show, late, if notice of lateness, absence is given after the class has ended.
5. Once enrolled for a term, registration is continuous and automatically rolls over to the next term and fees are due, unless cancellation is formally requested before the new term begins.
6. We reserve the right to deny the participant access to class if the full fees have not been settled. The participant may join the class when the overdue fees are settled.
7. Fees will be prorated when participants join later in the term.
8. Yearly Registration Fee: valid from September 1st to August 31st and is non-transferable and non-refundable.
9. Starting from September 5, 2023, a 5% VAT charge will be applicable.

1. You have the option to make payments via card, bank transfer, payment link during registration or re-registration. However, class fees are due in full by the first day of the term.
2. In the event of late payments, if you fail to meet the payment deadline, we will temporarily suspend participation until the outstanding fees are fully settled.

1. Discounted class rates are available when enrolling in two or more classes per week or when two or more siblings are enrolled in the same class or term.
2. Please note that the Registration Fee does not qualify for any discounts.

1. We provide first-time participants with the choice of either a complimentary assessment (scheduled by appointment) or the option to attend a fee-based trial class in any of our gymnastics programs.
2. Availability for trial classes is subject to class availability.

1. Children who are injured should not participate in gymnastics classes unless they have received clearance from a medical professional.
2. In cases of illness, such as the flu, vomiting, viral infections, chickenpox, etc., children should remain at home until they have fully recovered. Please wait for 24 hours after recovery before returning to class.
3. For conditions related to the heart, spine, major surgeries, and the like, we require a medical certificate from a clinic or hospital in the Sultanate before accepting registration.
4. If any signs of illness are observed during class, the child will be asked to return for the next class once they are in good health.
5. Parents are responsible for promptly informing us of any changes in their child’s medical status and information. In certain cases, participation may be temporarily suspended until we receive further clarification.

1. If you book a class and don’t attend without cancelling in advance (24 hours), you will be charged the full class fee. This must be paid before registering for future classes.

1. Please inform us of any class absences via email at least 2 hours before the scheduled class. Up to 2 (TWO) make-up classes per term may be offered, subject to availability.
2. If there is lateness, no-show or if you notify us after the class has concluded, the class will be considered as taken, and no makeup classes will be scheduled.
3. Makeup classes are allocated on a first-come-first-served basis.
4. Makeup classes must be completed before the end of the term.
5. Please note that makeup classes are not available during Parent’s Week.
6. Missed classes during Ramadan do not carry over to the next term. Participants who cannot attend during Ramadan may schedule classes before Ramadan within the same term, on a first-come, first-served basis. During Ramadan classes start earlier, and their duration might be shorter to allow all members to observe their religious duties.
7. We do not send reminders for makeup classes. Once time slots are assigned, it is the customer’s responsibility to attend.
8. In the event of class cancellations by Orion Gymnastics, makeup classes will be offered on a day and time determined by Orion Gymnastics.

1. Orion Gymnastics will be closed on all officially announced public holidays occurring within the term dates. Any exceptions from this schedule will be communicated in advance.
2. During Ramadan, class timings will be adjusted: classes start earlier and may have shorter durations.

1. Absences due to family, school holidays etc. during scheduled class times are not eligible for a discount, refund, or credit. Where available, a make-up class may be offered.
2. As Orion Gymnastics is committed to its own operational and financial obligations, missed classes cannot be carried forward or deducted from term fees.
3. Orion Gymnastics cannot reduce termly fees, offer refunds, give fee reductions or carry forward sessions if a gymnast has holidays/absences from training or decides that they no longer wish to come to sessions that have already been booked.

Orion Gymnastics bears no responsibility for any loss or damage to the property or valuables of participants.

1. Regarding the child’s progress, appointments can be scheduled via email or by phone.
2. For information on classes, schedules, fees, and registrations, you can inquire at the front desk or visit our website.
3. We will keep you informed of important announcements through email, SMS, and the website.

Orion Gymnastics reserves the right to terminate enrolment of a participant, if:

1. It is determined that continued participation is not in the best interests of the participant.
2. The participant’s behavior is detrimental to other participants or fails to comply with the Club’s safety rules, policies, or code of conduct.
3. The conduct of a parent or guardian creates a breakdown in the working relationship between the family and the club and creates an environment that makes continued enrolment impractical.

1. During Parent’s Open Week, parents are welcome to capture photos and videos of their children.
2. Orion Gymnastics may occasionally photograph or record gymnasts, as permitted by individual photo/video waivers.

1. We adhere to the Oman Personal Data Protection Law to ensure your personal information is collected, processed, and stored securely.
2. We only use your data to provide relevant services, advertisements and improve our services.
3. Your information is never shared with third parties without your explicit consent, and we take all necessary measures to protect your privacy.
4. You can manage your data preferences or request the deletion of your personal information at any time.