Policies

1. Arrive five minutes prior to the start of your class.
2. Wear appropriate attire:
   • For girls: Gymnastics leotards with leggings or shorts (no socks or jewelry). Hair should be tied or braided and kept away from the face using an elastic hair band.
   • For boys: Shorts and a fitted t-shirt.
3. Attend the class you registered for at the designated day and time.
4. Ensure you perform all skills correctly, taking your time to do so.
5. Maintain a quiet demeanor and listen attentively when the coach provides instructions or corrections.
6. Be ready for your turn during activities.
7. Exhibit excellent behavior at all times.
8. Seek permission before leaving the gym and return promptly to your assigned group.
9. Exercise caution when moving between different stations and follow the coach’s guidance.
10. Only coaches are authorized to provide spotting assistance for skills.
11. Do not bring food or drinks into the gym.
12. Store all personal belongings in the designated areas.

1. Ensure punctual drop-off and pick-up of your children from the lobby; children should not walk to the parking area unaccompanied.
2. While classes are in session, please remain in the waiting area.
3. If you anticipate being delayed when picking up your child, please notify us in advance.
4. You will receive invitations to enter the gym during Parent’s Week or whenever a coach requires your presence and assistance.
5. Photography is permitted exclusively during Parent’s Week.
6. Siblings or guests are not allowed to participate in classes for which they are not registered. Please arrange appropriate care and supervision for them.

1. Payment of fees in full for the term must be settled before commencement of classes, even if the participant does not attend a class: the class fee pays for a class spot, regardless of personal attendance.
2. Classes are non-transferable to the following term (may be transferred to siblings during the same term), and fees paid are non-refundable.
3. We reserve the right to deny the participant access to class if the full fees have not been settled. The participant will be allowed to join the class when the specified amount is settled.
4. Fees will be prorated when participants join later in the term.
5. Yearly Registration Fee: valid from September 1st to August 31st and is non-transferable and non-refundable.
6. Starting from September 5, 2023, a 5% VAT charge will be applicable.

1. You have the option to make payments via card or bank transfer during registration or re-registration. However, class fees are due in full by the first day of the term.
2. In the event of late payments, if you fail to meet the payment deadline, we will temporarily suspend participation until the outstanding fees are fully settled.

1. Discounted class rates are available when enrolling in two or more classes per week or when two or more siblings are enrolled in the same class or term.
2. Please note that the Registration Fee does not qualify for any discounts.

1. We provide first-time participants with the choice of either a complimentary assessment (scheduled by appointment) or the option to attend a fee-based trial class in any of our gymnastics programs.
2. Availability for trial classes is subject to class availability.

1. Children who are injured should not participate in gymnastics classes unless they have received clearance from a medical professional.
2. In cases of illness, such as the flu, vomiting, viral infections, chickenpox, etc., children should remain at home until they have fully recovered. Please wait for 24 hours after recovery before returning to class.
3. For conditions related to the heart, spine, major surgeries, and the like, we require a medical certificate from a clinic or hospital in the Sultanate before accepting registration.
4. If any signs of illness are observed during class, the child will be asked to return for the next class once they are in good health.
5. Parents are responsible for promptly informing us of any changes in their child’s medical status and information. In certain cases, participation may be temporarily suspended until we receive further clarification.

1. Please inform us of any class absences via email at least 2 hours before the scheduled class. We can arrange for one makeup class per term.
2. If there is a no-show or if you notify us after the class has concluded, the class will be considered as taken, and no makeup classes will be scheduled.
3. Makeup classes are allocated on a first-come-first-served basis.
4. Makeup classes must be completed before the end of the term.
5. Please note that makeup classes are not available during Parent’s Week.
6. If you are unable to attend during Ramadan, you may schedule classes before or after Ramadan within the same term on a first-come-first-serve basis. Ramadan classes may be deferred (subject to availability), provided the participant enrolls and pays the fees in full for the next term.
7. We do not send reminders for makeup classes. Once time slots are assigned, it is the customer’s responsibility to attend.
8. In the event of class cancellations by Orion Gymnastics, makeup classes will be offered on a day and time determined by Orion Gymnastics.

1. Orion Gymnastics will be closed on all officially announced public holidays occurring within the term dates. Any exceptions from this schedule will be communicated in advance.
2. During Ramadan, class timings will be adjusted, with classes starting earlier and having shorter durations (45 minutes).

Orion Gymnastics bears no responsibility for any loss or damage to the property or valuables of participants.

1. Regarding the child’s progress, appointments can be scheduled via email or by phone.
2. For information on classes, schedules, fees, and registrations, you can inquire at the front desk or visit our website.
3. We will keep you informed of important announcements through email, SMS, and the website.

1. During Parent’s Open Week, parents are welcome to capture photos and videos of their children.
2. Orion Gymnastics may occasionally photograph or record gymnasts, as permitted by individual photo/video waivers.

1. We adhere to the Oman Personal Data Protection Law to ensure your personal information is collected, processed, and stored securely.
2. We only use your data to provide relevant services, advertisements and improve our services.
3. Your information is never shared with third parties without your explicit consent, and we take all necessary measures to protect your privacy.
4. You can manage your data preferences or request the deletion of your personal information at any time.